Specialist – Inbound Messaging – Customer Operations (Pune)
Wiki Article
We're searching for a dedicated and driven Analyst to join our vibrant Customer Operations team in Pune. In this role, you will be the first point of contact for our valued customers via inbound messaging. Your primary responsibility will be to provide outstanding customer service by addressing their inquiries in a timely and professional manner. You will also play a crucial role in identifying customer needs and providing recommendations to enhance their overall experience.
- Responsibilities include but are not limited to:
- Provide prompt and accurate responses to customer inquiries via inbound messaging platforms.
- Addressing customer issues with empathy and promptness.
- Documenting customer interactions accurately and efficiently in our CRM system.
- Partnering with other departments to ensure smooth customer service operations.
If you are a customer-focused with excellent communication skills and a passion for providing top-notch customer experiences, we encourage you to apply!
Begin Your Career as an Inbound Chat Analyst in Customer Operations at Eclerx
Are you a passionate individual with a talent for interaction? Do you thrive in a buoyant environment where you can impact customers? Then we have the perfect opportunity for you! Eclerx is seeking a skilled Inbound Chat Analyst to join our Customer Operations team.
In this role, you will be the first point of contact for our valued customers, providing them with efficient support via live chat. You'll address a variety of customer inquiries, ensuring their happiness.
- Strengthen your customer service expertise.
- Work with with a talented team of professionals.
- Acquire valuable experience in the tech industry.
If you are ready to make an impact, we encourage you to apply today!
Support Agent : Inbound Chat at Eclerx Pune
Are you a passionate communicator with a knack for solving customer concerns? Do you thrive in a fast-paced environment and enjoy helping people? Then look into this exciting opportunity as an Inbound Chat Specialist at Eclerx Pune!
At Eclerx, we are committed to providing exceptional customer service. As an Inbound Chat Specialist, you will be the first point of interaction for our valued customers, helping them with their queries through live chat.
- Tasks include:
- Proactively connecting with customers via live chat
- Offering prompt and helpful solutions to customer requests
- Maintaining a courteous and professional demeanor at all times
- Working with other teams to provide seamless customer service
If you are a team player with excellent interpersonal skills, and a strong work ethic, we encourage you to submit your application! This is an amazing opportunity to advance your career in customer service while making a difference in a fast-paced company.
Eclerx is Hiring Inbound Chat Analysts for Customer Operations Team
Are you a client-oriented individual with outstanding communication skills? Eclerx is currently looking for Inbound Chat Analysts to join our dynamic Customer Operations team. We are a leading global provider of business process outsourcing, and we're committed to delivering exceptional customer experiences.
As an Inbound Chat Analyst, you will be the first point of contact for our customers via live chat. You will assist with questions in a quick and courteous manner, while maintaining a positive and helpful attitude.
- Responsibilities include but are not limited to:
- Responding to customer inquiries via live chat
- Providing accurate information about our products and services
- Resolving customer issues in a timely manner
- Maintaining a high level of customer satisfaction
If you are passionate about providing exceptional customer service and thrive in a fast-paced environment, we encourage you to apply today!
Kickstart Your Career: Inbound Chat Analyst Opportunity at Eclerx
Are you a enthusiastic individual with a interest in customer service? Do you excel in a fast-paced environment? Then this is the prime opportunity for you! Eclerx is currently seeking talented individuals to join our team as Inbound Chat Analysts.
In this role, you will be the first person for our customers, providing timely and helpful support via live chat. You'll be responsible for handling customer inquiries, fixing issues, and guaranteeing a positive customer experience.
We offer a welcoming work environment with opportunities for advancement. If you are ready to make a contribution, we encourage you to apply!
Elevate Customer Experiences as an Inbound Chat Analyst at Eclerx Pune
Are you a dedicated individual with a astute eye for detail and a commitment to offer exceptional customer service? Eclerx Pune is seeking an Inbound Chat Analyst to join check here our dynamic team!
In this vital role, you will be the primary point of contact for our cherished customers. You will resolve their inquiries in a timely and friendly manner. Your communication skills will be critical in creating positive customer relationships.
At Eclerx Pune, we endeavor to create a inclusive work environment where you can thrive both personally and professionally. We offer rewarding compensation and benefits packages, as well as possibilities for career advancement.
- As you are a self-motivated individual with a solid work ethic and a genuine desire to make a meaningful impact, we encourage you to consider joining our team!